Frequently Asked Questions

• We can help you figure out precisely what you have and how to get started.
• We can help you take your photo organization and preservation projects to the next level.
• We can help you get started on a stalled project.
• We can help you overcome the overwhelm and guilt you feel about not doing anything with your family photos.
• We can help you digitize and back up your entire life collection of photos.

We love talking to people about their photo organizing projects. Set up your free, no-commitment 15-minute consultation here.

Absolutely!

We have a wide array of digital tools that allow us to work on your project regardless of your location. Digital photo organizing projects can often be accomplished remotely through shared internet access. If you have physical photos to organize, scanning projects, or digital items such as CDs and USBs, you can mail them to us.

We love serving our local Hampton Roads photo organizing but we also have clients around the world, from California to Japan to New York, and everywhere in between!

• Scanning the scrapbooks in your closet so you can make digital copies for each of the kids
• Gathering your digital photos from USBs, CDs, SD cards, and old hard drives and merging everything together, deduplicating and creating an organized photo collection
• One-on-one Apple Photos coaching and problem solving
• Removing photos from your old magnetic albums and placing them in high-quality photo-safe boxes
• Digitizing your parents’ old slides so you can stroll down memory lane again

Most work happens in the Good Life Photo Solutions office in Smithfield, VA. Sometimes we work directly with clients in their homes. It all depends on the project and what needs to be accomplished. 

Andi Willis, our chief photo organizer, has been a member of The Photo Managers since 2014 and is a Certified Personal Photo Organizer.

Because technology is always changing, we continually take classes and attend conferences and workshops to learn and grow in the field.

And of course, we love your photos and the stories they tell.

This is a very hard question to answer because each photo organizing project is different. The best thing for us to do is have a conversation so I can have a better understanding of your needs and goals. Then we can talk about the estimated cost.

That’s a tricky question. My ambiguous answer is, it all depends. Every project is different, and some present issues we can’t foresee at the beginning. I will do my best to complete your project in a timely manner, keeping you updated on the process on a regular basis.

We are proficient in both Mac and PC (but honestly, Mac and the Apple ecosystem are our favorites).

Yes, we can. We have been using Macs for many years and are well versed in Apple Photos and the Apple Ecosystem

Not necessarily. The goal is to help you organize and preserve your photos as cost-effectively as possible. We make recommendations, but it is always your choice whether to purchase products or not.

All scanning of printed photos, negatives, slides, photo albums, and scrapbooks is done in-house at our Smithfield, VA office. We never mail your treasured items anywhere to be digitized.

No, we are not. We love family photos, but we aren't pro photographers. However, we don’t let that hold us back from capturing our own family’s memories.

We accept checks, PayPal, Venmo, ACH, and credit cards.